The Department of Citizen Services is the coordinating agency for all human service functions within Carroll County Government. The Department assists in the guidance of human service agencies with the goal of providing a variety of services to fulfill the basic needs of children, youth, older adults, and the disabled in the community.
The Department is specifically comprised of the Bureau of Aging and Disabilities, Bureau of Housing and Community Development, and Division of the Local Management Board. The Department is directly responsible for the County Government's compliance with the Americans with Disabilities Act.
The mission of the Department of Citizen Services is to deliver quality customer service to the evolving community of Carroll County. Our goal is to provide individuals and families with information, programs, and services that focus on sustaining and enhancing their quality of life.
Click for Important information regarding significant changes that impact the Supplemental Nutritional Assistance Program (SNAP)
TT users (MD Relay): 711/800-735-2258
Celene E. Steckel
Director of Citizen Services